Privacy Policy

1. Overview & Commitment

At ARKOSLIGHT ("we", "our", or "us"), we respect your privacy and are committed to protecting your personal data. This privacy policy explains how we collect, use, disclose, and safeguard your information when you visit our website, submit technical enquiries, or explore our architectural lighting systems.

2. Information We Collect

• Contact Information: Name, business email address, phone number, and architectural practice / firm name provided when submitting project enquiries.
• Project Details: Architectural lighting specifications, Dialux file requests, and luminaire schedule queries.
• Technical Usage Data: IP address, browser type, operating system, pages visited, and interaction timestamps.

3. How We Use Your Data

We process your personal information for the following legitimate business purposes:

• Providing prompt consultation, photometric data, and quotations for your architectural projects.
• Sending updates regarding technical product brochures, photometries, and exhibitions (upon consent).
• Optimizing and enhancing the user experience, security, and performance of our digital catalogue.

4. Data Sharing & Security

We never sell, rent, or trade your personal data. We implement state-of-the-art encryption, secure hosting environments, and access controls to safeguard your data against unauthorized access, loss, or alteration.

5. Your Legal Rights

Subject to applicable data protection legislation (including GDPR where applicable), you have the right to access, rectify, or erase your personal information held by us, or withdraw consent at any time.